John joined FAU-IEA in 2002, as a Senior Research Analyst. John came to FAU from Barry University where he worked in the Office of Institutional Research. Prior to his involvement in institutional research John worked as a research analyst in the Health Policy Resources Center’s Survey Center of the American Dental Association. John serves as a manager of FAU’s Qualtrics brand license, he designs and administers Qualtrics surveys in support of the Office of the Provost and various academic and administrative units, he is involved with the processing and reporting of the Student Perception of Teaching (SPOT) results, and he coordinates the institutional response to multiple US News surveys and other external surveys on an annual basis. He has led workshops on design & administration of web-based surveys at regional and national institutional research conferences. He received his bachelor’s degree in the Social Sciences from Illinois State University and his master’s degree in Sociology from Northern Illinois University.