Welcome to the mailing room!
Manager: Deborah Mcmanus, Ext. 7-2250, deborah.mcmanus@xbpamericas.com
Team leader: TBD
Mail Room extensions: 7-2250 and 7-3172
Common Information and questions:
We are open to the public Monday thru Friday 9am to 5pm.
We receive deliveries as follows:
Monday thru Saturday USPS
Monday thru Friday UPS, DHL, FedEx, Freight, any other carrier
No deliveries are received on holidays
We deliver as follows:
Monday thru Friday. Saturday delivery is delivered on Monday.
No deliveries are delivered on holidays
Incoming Mail:
Incoming mail arrives to the university mailroom at different times Monday through Friday, excluding holidays. The mail is sorted by our staff and then delivered throughout the university according to daily scheduled times.
Mail room routes run twice a day (8:30 and 1:30) with regular first class mail and intra mail envelops.
All FedEx, UPS, DHL, USPS packages (with a tracking number) are delivered the next day from the date received at the mailing room with exception of FedEx and UPS Express and UPS savers. These types of mail are delivered on the same day from the moment they are received at the mailing room.
Sample, FedEx Ground is showing delivery to the mailing room today, the package will be out for delivery by one of our staff members tomorrow. FedEx Express is showing delivery today to the mailing room, the package will be out for delivery the same day.
Personal packages: As per policy, staff members should not be using the university address to receive personal packages. Any personal packages will be put on hold for pick up. Mailing room employee will contact customer via phone or email.
How can I locate my package? You can call the mailing room to get more information on your delivery. We will need the tracking number of the package(s) that you are trying to locate.
My package come today and I need it now. Please email the manager and team leader the tracking number of the item you need and we will do our best to accommodate your needs. However, please keep in consideration that we have to service the whole university and this cannot always be possible.
Proper Addressing
The following suggestions will help us process your mail speed up delivery:
Full name of the person or department.
Building number (no letters) and room
Sample:
John Maldo or FAU or Mailing Room Manager
777 Glades Rd
Building 69 Room 145
Boca Raton, FL 33431
Outgoing Department Mail:
Outgoing mail is picked up from each department at the same time as the incoming mail is delivered unless other arrangements are being made.
To avoid delay, when using campus mail envelops be sure to include name and building number, no letters please. Please also including your information in case we cannot complete the delivery, we will return it to sender. All the mail picked up in the morning will be process on the same date guaranteed. However, all the mail picked up in the afternoon may not make the cut out time, which means that it will go out on the next business day. For this reason, we encourage all staff members to have their mail ready for the morning pickup.
Proper Addressing
The following suggestions will help us process your mail speed up delivery:
Full name of the person, department, or business name
Full address: Street Number, Street name, City, State, and Zip Code
Sample:
John Maldo or FAU or Mailing Room Manager
5739 Knox Hall Rm 302
Orono, ME 04469-5739
UPS, FEDEX does not delivery to PO BOXES
Monday thru Saturday USPS
Monday thru Friday UPS, DHL, FedEx, Freight, any other carrier
No deliveries are received on holidays
We deliver as follows:
Monday thru Friday. Saturday delivery is delivered on Monday.
No deliveries are delivered on holidays
Incoming Mail:
Incoming mail arrives to the university mailroom at different times Monday through Friday, excluding holidays. The mail is sorted by our staff and then delivered throughout the university according to daily scheduled times.
Mail room routes run twice a day (8:30 and 1:30) with regular first class mail and intra mail envelops.
All FedEx, UPS, DHL, USPS packages (with a tracking number) are delivered the next day from the date received at the mailing room with exception of FedEx and UPS Express and UPS savers. These types of mail are delivered on the same day from the moment they are received at the mailing room.
Sample, FedEx Ground is showing delivery to the mailing room today, the package will be out for delivery by one of our staff members tomorrow. FedEx Express is showing delivery today to the mailing room, the package will be out for delivery the same day.
Personal packages: As per policy, staff members should not be using the university address to receive personal packages. Any personal packages will be put on hold for pick up. Mailing room employee will contact customer via phone or email.
How can I locate my package? You can call the mailing room to get more information on your delivery. We will need the tracking number of the package(s) that you are trying to locate.
My package come today and I need it now. Please email the manager and team leader the tracking number of the item you need and we will do our best to accommodate your needs. However, please keep in consideration that we have to service the whole university and this cannot always be possible.
Proper Addressing
The following suggestions will help us process your mail speed up delivery:
Full name of the person or department.
Building number (no letters) and room
Sample:
John Maldo or FAU or Mailing Room Manager
777 Glades Rd
Building 69 Room 145
Boca Raton, FL 33431
Outgoing Department Mail:
Outgoing mail is picked up from each department at the same time as the incoming mail is delivered unless other arrangements are being made.
To avoid delay, when using campus mail envelops be sure to include name and building number, no letters please. Please also including your information in case we cannot complete the delivery, we will return it to sender. All the mail picked up in the morning will be process on the same date guaranteed. However, all the mail picked up in the afternoon may not make the cut out time, which means that it will go out on the next business day. For this reason, we encourage all staff members to have their mail ready for the morning pickup.
Proper Addressing
The following suggestions will help us process your mail speed up delivery:
Full name of the person, department, or business name
Full address: Street Number, Street name, City, State, and Zip Code
Sample:
John Maldo or FAU or Mailing Room Manager
5739 Knox Hall Rm 302
Orono, ME 04469-5739
UPS, FEDEX does not delivery to PO BOXES
UPS and USPS pick up around 4:30pm. FedEx does not have a schedule pick up with FAU. All FedEx packages are pick up by the carrier when doing the delivery, the next day.
Mail to be metered:
All mail to be metered is charged to the initiating department through Pitney Bowes Business Manager System using each department tag number. Departments are responsible to ensure that they are using the correct voucher with the correct department tag number. The most recent version of vouchers has a barcode on the top and the correct tag number should be underneath.
The mailing room do not handle cash or stamps. We can only accept department vouchers. If you need to purchase stamps or pay in cash, please use the kiosk located next to the Business Service office.
Metered Mail preparation:
Mail that needs to be metered and sealed should be presented to the mailing room with a voucher (dated and signed) in a stacked form, rubber banded together. If you need a barcode template, please email the manager or team leader with your request and TAG number.
Mail to be metered:
All mail to be metered is charged to the initiating department through Pitney Bowes Business Manager System using each department tag number. Departments are responsible to ensure that they are using the correct voucher with the correct department tag number. The most recent version of vouchers has a barcode on the top and the correct tag number should be underneath.
The mailing room do not handle cash or stamps. We can only accept department vouchers. If you need to purchase stamps or pay in cash, please use the kiosk located next to the Business Service office.
Metered Mail preparation:
Mail that needs to be metered and sealed should be presented to the mailing room with a voucher (dated and signed) in a stacked form, rubber banded together. If you need a barcode template, please email the manager or team leader with your request and TAG number.
You can use the same voucher you use to mail regular letters. Please specify on the bottom what type of service you need and amount of insurance, if is needed.
We ship to HBOI on Monday, Wednesday and Friday.
We drive to Jupiter on a daily basis.
Please email the manager and team leader with the name, new and old location.
Each department is responsible to purchase their own intra mail envelops. The mailing room can provide you if a few are available.
We can provide you with USPS, UPS, and Fedex envelops, boxes, and supplies. However, each department is responsible to purchase their own packaging supplies such us bubble wrap, peanuts, tape, etc.
Central Mail Room extension: 561-297-3172
Local Mail Room extensions:
IVA EXT 75741
APT EXT 73174
PH EXT 75790
Local Mail Room extensions:
IVA EXT 75741
APT EXT 73174
PH EXT 75790
The student mail room department is open Monday thru Friday from11am-6pm and Saturdays from 11am-3pm
Time varies in summer time.
Incoming Mail:
Incoming mail arrives to the university mailroom by 12pm Monday thru Saturday, excluding holidays. The mail is sorted by our staff and then delivered to the dorms according to the daily schedule times.
Time varies in summer time.
Incoming Mail:
Incoming mail arrives to the university mailroom by 12pm Monday thru Saturday, excluding holidays. The mail is sorted by our staff and then delivered to the dorms according to the daily schedule times.
All FedEx, UPS, DHL packages are delivered straight to the Residence Halls. The central mail room only receives and process USPS packages and letters.
USPS deliveries are accepted in the mailing room as follows:
USPS Letters and packages: Monday thru Saturday
No deliveries are accepted on Sundays or holidays. Mailrooms are closed
USPS Letters and packages: Monday thru Saturday
No deliveries are accepted on Sundays or holidays. Mailrooms are closed
All USPS letters and UPS & Fedex packages are delivered by Novitex in the morning (to the mailing room) get delivered to the Residence Halls of the students by the end of business day. We do not hold any package(s) in the central mailing room.
Mailroom routes:
Letters will run once a day (by 6pm) meanwhile packages may be ran as many times as needed in order to deliver (all) on the same day.
Outgoing mail (picked up from drop off locations) go out daily
Mailroom routes:
Letters will run once a day (by 6pm) meanwhile packages may be ran as many times as needed in order to deliver (all) on the same day.
Outgoing mail (picked up from drop off locations) go out daily
You can call the mailing room to get more information on your delivery. We will need the tracking number of the package(s) that you are trying to locate. The mailroom cannot locate letters/packages without a tracking number.
Delivery Locations:
Letters are delivered into each student’s mailbox by 6pm
Packages are delivered as listed below:
IVA holds packages for:
980 N University Dr
990 N University Dr
PAR holds packages for:
1700 St Lucie Ave S
1880 E University Dr
Atlantic Park Towers holds packages for:
815 Indian River St
921 Indian River St
1800 Brevard Ct
1900 Dade Ave
Delivery Locations:
Letters are delivered into each student’s mailbox by 6pm
Packages are delivered as listed below:
IVA holds packages for:
980 N University Dr
990 N University Dr
PAR holds packages for:
1700 St Lucie Ave S
1880 E University Dr
Atlantic Park Towers holds packages for:
815 Indian River St
921 Indian River St
1800 Brevard Ct
1900 Dade Ave
There is no need to notify the mail room. We have access to the FAU students’ database. This database is updated once a day.
Proper Address:
Student must use the assigned address to their dorm. The only variable number is the box. This is the correct format to be used for students mail:
Student Name
Box #
Street Number, Street Name
City, State, Zip code
Note: Please DO NOT use the FAU address (777 Glades Rd, Boca Raton, FL 33431.)
Each student has an assigned address to their dorm.
As seen below:
GPT - 921 Indian River St, Boca Raton, FL 33431
IRT - 815 - Indian River St, Boca Raton, FL 33431
HPT - 1800 Brevard Ct, Boca Raton, FL 33431
UVA - 1880 E University Dr, Boca Raton, FL 33431
IVA SOUTH- 990 N University Dr, Boca Raton, FL 33431
IVA NORTH- 980 N University Dr, Boca Raton, FL 33431
PAR - 1700 St Lucie Ave S, Boca Raton, FL 33431
Atlantic Park Towers - 1900 Dade Ave, Boca Raton, FL 33431
Outgoing department Mail:
Outgoing mail is picked up from each Residence Hall at the same time incoming mail is delivered. The mail is brought to central receiving. USPS picks up all the mail from central receiving at 4:30pm.
Proper Address:
Student must use the assigned address to their dorm. The only variable number is the box. This is the correct format to be used for students mail:
Student Name
Box #
Street Number, Street Name
City, State, Zip code
Note: Please DO NOT use the FAU address (777 Glades Rd, Boca Raton, FL 33431.)
Each student has an assigned address to their dorm.
As seen below:
GPT - 921 Indian River St, Boca Raton, FL 33431
IRT - 815 - Indian River St, Boca Raton, FL 33431
HPT - 1800 Brevard Ct, Boca Raton, FL 33431
UVA - 1880 E University Dr, Boca Raton, FL 33431
IVA SOUTH- 990 N University Dr, Boca Raton, FL 33431
IVA NORTH- 980 N University Dr, Boca Raton, FL 33431
PAR - 1700 St Lucie Ave S, Boca Raton, FL 33431
Atlantic Park Towers - 1900 Dade Ave, Boca Raton, FL 33431
Outgoing department Mail:
Outgoing mail is picked up from each Residence Hall at the same time incoming mail is delivered. The mail is brought to central receiving. USPS picks up all the mail from central receiving at 4:30pm.
The mailroom does not sell stamps to students. However, you can buy stamps at the USPS.com website.